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Sales Associate

Job Information

Department:

Sales & Service

Location:

Dubai, UAE

Reporting to:

Head of Sales & Service

Job Code:

CS 002

Travel Required:

Full Time ( On Site )

Date Posted:

01/02/2024

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Job Information

Department:

Sales & Service

Location:

Dubai, UAE

Reporting to:

Head of Sales & Service

Job Code:

CS 002

Travel Required:

Yes

Date Posted:

01/02/2024

Apply For This Job

Job Overview

The Sales Associate is responsible for driving revenue growth by identifying new business opportunities, acquiring potential clients, and promoting the firm’s services in compliance with DFSA regulations. This role focuses on the full sales cycle, from identifying prospects to closing deals, while maintaining high ethical standards and ensuring compliance with relevant regulations. The Sales Associate will actively work to expand the client base, develop relationships with potential clients, and provide market insights to enhance the firm’s position in the market.

Key Responsibilities

  1. Client Prospecting & Acquisition:
  • Proactively identify new client prospects through market research, networking, and utilizing the firm’s lead generation strategies.
  • Develop and maintain a strong pipeline of prospective clients, ensuring a steady flow of potential business opportunities.
  • Engage directly with potential clients, presenting the firm’s products and services, focusing on how the firm can meet their unique needs and financial goals.
  • Understand the financial services market and effectively communicate the benefits of the firm’s solutions, emphasizing the firm’s competitive advantages.

  1. Sales Execution:
  • Develop tailored sales pitches, presentations, and proposals that align with potential clients’ specific requirements.
  • Conduct in-depth needs assessments with prospective clients, understanding their financial objectives, challenges, and investment preferences.
  • Drive the sales process from initial contact through to closing, ensuring a seamless experience for potential clients.
  • Regularly meet individual sales targets by focusing on high potential prospects.
  • Negotiate terms of agreements in line with delegation, ensuring that both the firm’s and the client’s expectations are met, and secure deals that contribute to the firm’s profitability growth.
  • Proactively and frequently entertain clients and prospects at various events, which will include ‘out of office hours’ commitment including business travel, as part of relationship management expectations.

  1. Relationship Management & Follow-Up:
  • Maintain consistent and professional follow-up with potential clients throughout the sales cycle, ensuring they remain engaged and informed.
  • Provide ongoing communication with clients’ post-sale regarding relevant market developments and the firm’s product offerings.
  • Build long-term relationships with key clients, ensuring they view the firm as a trusted partner for their financial needs.

  1. DFSA Regulatory Compliance:
  • Maintain accurate and up-to-date client records in line with regulatory requirements, ensuring all documentation is compliant and properly filed.
  • Work closely with the compliance team to stay updated on regulatory changes, ensuring sales practices remain compliant with evolving DFSA rules.
  • Participating in the client onboarding process, ensuring that the handover to the relevant team is seamless and in line with regulatory requirements.

  1. Market Analysis & Reporting:
  • Stay updated on market trends, competitor activities, and financial developments that could impact the firm’s sales efforts or product positioning.
  • Provide feedback to the management team on potential client concerns, market gaps, and new business opportunities based on insights gathered during sales interactions.
  • Regularly update the CRM system with detailed records of client communications, pipeline progress, and deal status, ensuring all sales activities are documented accurately.

  1. Brand Representation & Networking:
  • Build a network of contacts across the financial services industry, identifying new opportunities to collaborate and expand the firm’s market presence.
  • Serve as an ambassador for the firm’s values and solutions, ensuring that the firm is viewed positively within the industry and among potential clients.

Key Performance Indicators

  • Achievement of individual monthly/quarterly sales targets for revenue and deal closures.
  • Number of new clients secured, with a focus on high-potential clients who align with the firm’s business strategy.
  • Quality and size of the sales pipeline, ensuring that there are consistent opportunities for business development.
  • Time taken to move prospects through the sales cycle, from initial contact to deal closure.
  • Regular follow-up with client’s post-sales to ensure satisfaction and identify potential upsell opportunities.
  • Full compliance with DFSA sales regulations, with no regulatory breaches or findings during internal or external audits.
  • Contribution of actionable market insights to the management team, helping shape the firm’s sales and product strategies.
  • Accurate and timely updates to the CRM system, ensuring all interactions and sales activities are properly recorded.

Qualifications & Skills

Qualifications and Education Requirements

  • Bachelor’s degree/Certification in Sales/Business/finance or related field
  • 3-5 years of experience in a similar role
  • Experience in a financial services organization in the country, preferably in similar lines of business.
  • Certification from reputed financial securities institute and/or experience in financial derivatives.

Preferred Skills

  • Interpersonal skills and collaboration
  • Negotiation skills with exceptional communication
  • Customer focused and active listener
  • Understanding of commercial aspects of business, and product knowledge
  • Results oriented with understanding of analytics and performance metrics

Internal Stakeholders

  • Client Services
  • Trading
  • Operations
  • Compliance

External Stakeholders​

  • Clients
  • Introducing Brokers
  • Service Providers
  • Regulars

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Disclaimers / Terms

Submission of an application does not guarantee employment. Only shortlisted candidates will be contacted. Ark Capital reserves the right to retain candidate data for recruitment purposes. All hiring is subject to regulatory and background checks, including applicable compliance requirements. Ark Capital is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

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